Terms & Conditions

Terms

Access to and use of this website, gtechniq.com, is provided by Gtechniq Ltd. All use of gtechniq.com, and any website owned by Gtechniq is on these terms. If you do not agree to abide by these terms, please do not use our websites.

We may update these terms at any time. You should visit this page regularly to review the then-current terms because they are binding on you. Some of these terms may be superseded by special legal notices or terms located on particular pages on gtchniq.com or one of our sister websites. Continued use of the website constitutes your agreement to all such revised website terms.

In addition to the website terms and conditions, there may be some more terms and conditions relating to your use/purchase of our products and services. Make sure you read these at the time of ordering.

You must not use our website or sister sites in any way that causes the website to be damaged or access to the website to be interrupted at all.

Your use of our website is also governed by our Data protection and privacy statement, the provisions of which also form part of these terms of use.

Liability Disclaimer

This website will normally be available all day, every day. Gtechniq will not be liable for any loss suffered as a result of downtime on all, or part, of the site however it is caused.

Gtechniq will not be liable for any damages arising from the use of, or inability to use, the website or any of its contents. Whilst precautions are taken (such as checking all documents are virus-free), Gtechniq does not guarantee that the site is free of infection by viruses or anything else that may be harmful or destructive. If use of the Gtechniq website results in the need for servicing, or replacing equipment, or data, Gtechniq is not responsible for those costs.

Cookies and our site

Our site uses ‘cookies’ to help you log in and move around the site. Find out more about cookies in our privacy statement.

Intellectual property and branding

Unless expressly stated otherwise, all information contained on the site is owned or licensed by Gtechniq Ltd.

The information and content contained on the site, such as text, graphics, software, images and other such material, are protected by (without limitation); copyright, database rights, registered trademarks, passing-off rights or rights protected under unfair competition laws, all of which may be protected under both English and foreign laws (“Intellectual Property Rights”). Unauthorised use of the material by you may violate Gtechniq’s Intellectual Property Rights.

In connection with your use of the site you will:

Be permitted to view, copy, download, store, retransmit, display, distribute, show or play in public any part or content of the site for the purposes of research, private study or for internal circulation within an organisation, provided that all of the following are adhered to:

You retain all copyright notices and other proprietary notices contained in the original material on any copy you make,
Gtechniq is quoted as the source and,
The content of the material is not adapted or modified in any way.

Not use the site or the material in any manner which constitutes an infringement of any third party rights (including Intellectual Property Rights).

The Gtechniq name and logo are registered trademarks and cannot be reproduced without the prior written permission of Gtechniq Ltd. All other trademarks or trade names in this site are the marks of the respective owner(s) and any unauthorised use is prohibited.

Gtechniq reserves the right to vary and change its branding either totally or in part without notice and irrespective of medium or format.

The Gtechniq logo is available to:

Partners, eg members of our detailing network, suppliers, wholesalers, distributor and stockists, with which Gtechniq is formally involved
Organisers of events that Gtechniq is sponsoring or is officially associated with

If you do not fall into the above category, you will need to ask us for permission before you can use our logo. Where we give permission, usage is restricted to direct, specific references to the particular project, event or customer that Gtechniq is involved with.

The logo will not be permitted to be used to imply a broad or generic Gtechniq association. Should you want permission to use the Gtechniq logo, please get in touch so that we can confirm this and instruct you on how to use the logo correctly.

Links outward

This site provides links to other websites that are not under the control of the Gtechniq. We do not accept any responsibility or liability for the privacy policies, content or practices of these websites. If you decide to access linked third party websites, you do so at your own risk. Unless specifically stated otherwise, Gtechniq does not endorse any of the products or services advertised or available on any of the sites it links to. The law set out in non-UK websites may not be the same as the law in the UK legislation.

We cannot accept responsibility for information on websites that we do not manage but which may refer to Gtechniq. We retain the right to add or remove links on our website.

Links inward

Links to the Gtechniq site via the home page www.gtechniq.com are welcome and can be made without prior consent. All such links must be appropriate and relevant in the context of Gtechniq and must not give the impression that Gtechniq is in any way associated with or has approved such other website.

Use of Gtechniq content

You may not display any Gtechniq content on any site that:

Incites hatred whether based on race, religion, gender, sexuality or otherwise, or promotes, encourages or facilitate antisocial behaviour
Promotes, encourages or facilitates violence
Promotes, encourages or facilitates terrorism or other activities that risk international security
Discriminates against any specific social group or otherwise exploits vulnerable sections of society
Promotes, facilitates or encourages illegal activity are misleading, pornographic, defamatory, or defamatory, or contain illegal, or otherwise actionable content under UK law.

Placing Orders

In using this website and by placing an order, you warrant that you are legally capable of entering into a binding contract and that you are at least 18 years old.

Description and price of the goods

The description and price of the goods you order will be as shown on this website at the time you submit your order. You can correct any errors to your order up to the point at which you finalise it.

Sometimes the product specifications of goods may change, in which case we will offer you a reasonable substitute of the same or better quality at the same price. Goods are subject to availability. If on receipt of your order the goods are not in stock, we will inform you within a reasonable amount of time and you are free to cancel your order. If you wish to cancel your order we will refund or credit you for any sum that has been paid by you or debited from your credit card or other account for those goods.

Every effort is made to ensure that prices shown on this website are accurate at the time you place your order. If an error is found, we will inform you within a reasonable amount of time and offer you the option of reconfirming your order at the correct price or cancelling your order with a full refund or credit.

The price of goods shown on this website does not include the cost of delivery. Details of delivery charges are shown on the payment page when you make an order.

Delivery

For more information on the delivery of orders from this website. See our Delivery Policy.

Payment

Payment for goods and delivery charges can be made by any method shown on the website at the time you place your order.

Credit and debit cards will be authorised against the transaction when you submit your order. Payments will be taken as soon as the order has been confirmed.

All credit and debit card payments are securely processed using Paypal. We never store any credit or debit card details on our website.

Paypal will send you an email confirming the amount that has been charged to your card.

Please don’t send us any credit/debit card details in an email as we cannot accept responsibility if your email gets lost or intercepted.

Returns

For information about our constitutions of return, see the Gtechniq Returns policy.

Warranty

If you receive any goods from us that are damaged, defective or incorrect you should notify by calling 0414991419 straight away. If you return the damaged, defective or incorrect item to us within a reasonable time, we will provide you with a replacement free of charge.

This does not affect your statutory rights. This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use other than recommended by us, or failure to follow our instructions

Updates to our terms

We reserve the right to update this statement at any time without prior notice to you. We may highlight any changes to this statement in the News section of the website. It’s up to you to make sure you’ve read the changes to this statement.

Security

Servers used by Gtechniq Australia are fully secure and encrypted. The company we use to host our data operates state-of-the-art data centres which are staffed by expert technicians who monitor our servers around the clock utilising the strictest of security methods including Firewall protection, to keep data safe.

We use reasonable security methods to protect the personal information that we process, including Internet standard encryption technology to encode personal information that you send to us through our website. To check that you are in a secure area of the website before sending personal information to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key.

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can be guaranteed to be secure. Consequently, please note that we cannot 100% guarantee the security of any personal information that you transfer to us over the Internet.

As an individual, you are responsible for maintaining the confidentiality of your password. You agree to indemnify us against any costs, claims and liabilities suffered by Gtechniq Australia arising from, or related to, your access to and/or use of the site and/or other person’s use of the site where such a person was able to access the site using your password.

You should take the necessary steps to make sure your password is kept confidential. Let Gtechniq Australia know immediately if you think your password has become known to someone else, or if your password will be/is being used in an unauthorised manner.

Any personal information you give to us will only be used by Gtechniq and by its agents and service providers. We do not sell or share personal information with third parties. All personal information you provide to Gtechniq Australia will be securely maintained, stored and treated as private and confidential.

If you have any concerns about security, please email info@gtechniq.com.au

Privacy Notice

Privacy Policy

This notice applies to all customer data we collect on and offline, and services we provide. Our main source of data is taken from gtechniq.com.au and the domains associated with it. However, as a company, we also hold the data of staff, job seekers, suppliers and customers.

Gtechniq Australia is committed to keeping your data safe and will never sell any data collected from customers onto third parties or other organisations.

We have created our Privacy Notice in accordance with the Data Protection Act 1998 and General Data Protection Regulation (GDPR) 2018.

Your right to privacy is very important to us and we know that when you give us information about yourself, you trust us to be responsible with it. Gtechniq Australia is committed to protecting the privacy of those using our services and the confidentiality of the personal information that our customers give us. We take appropriate technical and organisational security measures to protect your personal information. Please read the policy carefully to understand how we treat data.

Customers

We hold data on customers who register on, and or, shop on the Gtechniq Australia website, this data includes:

Name
Address
Shipping address
Telephone number
Email address
ABN
IP address
And how you heard about Gtechniq Australia

We do not hold any credit or debit card information – this is processed using Paypal.

The information we collect from customers is only used in the processing of orders.

Customer information is transferred electronically from the Gtechniq Australia website to a secure, encrypted cloud-based system. From this the orders are processed. At any point customers can edit their information, or completely remove the information, we hold on them from the Gtechniq Australia website by deleting their profile

Recruitment

What information does the Company collect?

Gtechniq Australia collects a range of information about you. This may include:

your name, address and contact details, including email address and telephone number;
details of your qualifications, skills, experience and employment history;
information about your current level of remuneration, including benefit entitlements;
whether or not you have a disability for which the organisation needs to make reasonable adjustments during the recruitment process
information about your entitlement to work in Australia.

This data may be collected a variety of ways. For example, data might be contained in a CV, obtained from your passport or other identity documents, or collected through interviews (both face to face and over the phone).

We may also collect personal data about you from third parties, such as references supplied by former employers.

Data will be stored in a range of different places, including on your application record, in HR files and on other IT systems (including email).

Why do we process personal data?

We need to process data to take steps, at your request, prior to entering into a contract with you. We may also need to process your data to enter into a contract with you.

In some cases, the company needs to process data to ensure that it is complying with its legal obligations. For example, it is required to check a successful applicant’s eligibility to work in Australia before employment starts.

We have a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows Gtechniq Australia to manage the recruitment process, assess and confirm a candidate’s suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims.

Who has access to data?

Your information may be shared internally for the purposes of the recruitment exercise. This includes HR, interviewers involved in the recruitment process and managers in the business area with a vacancy.

Gtechniq Australia will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. The Company will then share your data with former employers to obtain references for you.

What if you do not provide personal data?

You are under no statutory or contractual obligation to provide data to Gtechniq Australia during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.

Marketing

Gtechniq Australia will occasionally add samples or literature to orders dispatched, however, we are conscious of the impact of direct marketing and therefore we choose carefully how often this happens.

From time-to-time we also collect data from people at shows and events, people who opt-in to hearing from us will be entered onto our newsletter mailing list, should they wish to be removed they can do so by unsubscribing to our monthly email.

Anyone, can choose to opt out of receiving direct marketing information from us at any time, through the ‘Unsubscribe’ link at the bottom of any Gtechniq email you receive, or by contacting the Gtechniq Australia Marketing Team – info@gtechniq.com.au

Where customers enter an online competition and their contact details are needed for delivery, these details are then deleted from our email addresses and social media accounts one month after the prize has been sent.

How we share your personal information

As mentioned in the introduction of this privacy notice. It is company policy that Gtechniq Australia does not share any personal or business information held with any third-party companies for marketing purposes.

The only details that may be shared are when a delivery is being made on our behalf to you through service providers such as Australia Post and Couriers.

How long we keep your personal information

We retain your personal information for no longer than is necessary for the purposes for which the personal information is collected. When determining the relevant retention periods, we will take into account factors including:

legal obligation(s) under applicable law to retain data for a certain period of time;
statute of limitations under applicable law(s);
(potential) disputes, and;
guidelines issued by relevant data protection authorities.
Otherwise, we securely erase your information once this is no longer needed.

Website specifics

legal obligation(s) under applicable law to retain data for a certain period of time;
statute of limitations under applicable law(s);
(potential) disputes, and;
guidelines issued by relevant data protection authorities.
Otherwise, we securely erase your information once this is no longer needed.

Manual data

Data held manually by Gtechniq includes:

–   Invoices and receipts
–   CVs
–   Credit card receipts
–   Email addresses and contact details
–   Human resources information

Gtechniq holds a strict manual data policy, all personal information that is not needed, is disposed of using a secure document destruction service.

All other personal paperwork is locked away, with limited access by senior members of staff. Gtechniq operates a clear desk policy whereby all paperwork should be cleared from a desk and locked away securely at the end of a working day.

Updating this statement

We reserve the right to update this Privacy Notice at any time. We may highlight any changes to this statement in the News section of the website. You are advised to check our news section and review the data protection statement regularly to make sure you have seen any changes to this statement.

Complaints

We know that your privacy is important to you. If you have a complaint, contact the Data Protection Officer at the address below.

Gtechniq Australia Pty Ltd
Unit 2
17 Templar Place
Bennett’s Green
NSW

2290

Australia

Or email: info@gtechniq.com.au

Terms and Conditions

Terms