Terms and Conditions

Our site uses ‘cookies’ to help you log in and move around the site. Find out more about cookies in our privacy statement.

Not use the site or the material in any manner which constitutes an infringement of any third party rights (including Intellectual Property Rights).

Links to the Gtechniq site via the home page www.gtechniq.com are welcome and can be made without prior consent. All such links must be appropriate and relevant in the context of Gtechniq and must not give the impression that Gtechniq is in any way associated with or has approved such other website.

You may not display any Gtechniq content on any site that:

In using this website and by placing an order, you warrant that you are legally capable of entering into a binding contract and that you are at least 18 years old.

For more information on the delivery of orders from this website. See our Delivery Policy.

For information about our constitutions of return, see the Gtechniq Returns policy.

If you receive any goods from us that are damaged, defective or incorrect you should notify by calling 0414991419 straight away. If you return the damaged, defective or incorrect item to us within a reasonable time, we will provide you with a replacement free of charge.

This does not affect your statutory rights. This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use other than recommended by us, or failure to follow our instructions

We reserve the right to update this statement at any time without prior notice to you. We may highlight any changes to this statement in the News section of the website. It’s up to you to make sure you’ve read the changes to this statement.

Servers used by Gtechniq Australia are fully secure and encrypted. The company we use to host our data operates state-of-the-art data centres which are staffed by expert technicians who monitor our servers around the clock utilising the strictest of security methods including Firewall protection, to keep data safe.

We use reasonable security methods to protect the personal information that we process, including Internet standard encryption technology to encode personal information that you send to us through our website. To check that you are in a secure area of the website before sending personal information to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key.

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can be guaranteed to be secure. Consequently, please note that we cannot 100% guarantee the security of any personal information that you transfer to us over the Internet.

As an individual, you are responsible for maintaining the confidentiality of your password. You agree to indemnify us against any costs, claims and liabilities suffered by Gtechniq Australia arising from, or related to, your access to and/or use of the site and/or other person’s use of the site where such a person was able to access the site using your password.

You should take the necessary steps to make sure your password is kept confidential. Let Gtechniq Australia know immediately if you think your password has become known to someone else, or if your password will be/is being used in an unauthorised manner.

Any personal information you give to us will only be used by Gtechniq and by its agents and service providers. We do not sell or share personal information with third parties. All personal information you provide to Gtechniq Australia will be securely maintained, stored and treated as private and confidential.

If you have any concerns about security, please email info@gtechniq.com.au

This notice applies to all customer data we collect on and offline, and services we provide. Our main source of data is taken from gtechniq.com.au and the domains associated with it. However, as a company, we also hold the data of staff, job seekers, suppliers and customers.

Gtechniq Australia is committed to keeping your data safe and will never sell any data collected from customers onto third parties or other organisations.

We have created our Privacy Notice in accordance with the Data Protection Act 1998 and General Data Protection Regulation (GDPR) 2018.

Your right to privacy is very important to us and we know that when you give us information about yourself, you trust us to be responsible with it. Gtechniq Australia is committed to protecting the privacy of those using our services and the confidentiality of the personal information that our customers give us. We take appropriate technical and organisational security measures to protect your personal information. Please read the policy carefully to understand how we treat data.

We hold data on customers who register on, and or, shop on the Gtechniq Australia website, this data includes:

Name
Address
Shipping address
Telephone number
Email address
ABN
IP address
And how you heard about Gtechniq Australia

We do not hold any credit or debit card information – this is processed using Paypal.

The information we collect from customers is only used in the processing of orders.

Customer information is transferred electronically from the Gtechniq Australia website to a secure, encrypted cloud-based system. From this the orders are processed. At any point customers can edit their information, or completely remove the information, we hold on them from the Gtechniq Australia website by deleting their profile

What information does the Company collect?

Gtechniq Australia collects a range of information about you. This may include:

• your name, address and contact details, including email address and telephone number;
• details of your qualifications, skills, experience and employment history;
• information about your current level of remuneration, including benefit entitlements;
• whether or not you have a disability for which the organisation needs to make reasonable adjustments during the recruitment process
• information about your entitlement to work in Australia.

This data may be collected a variety of ways. For example, data might be contained in a CV, obtained from your passport or other identity documents, or collected through interviews (both face to face and over the phone).

We may also collect personal data about you from third parties, such as references supplied by former employers.

Data will be stored in a range of different places, including on your application record, in HR files and on other IT systems (including email).

We need to process data to take steps, at your request, prior to entering into a contract with you. We may also need to process your data to enter into a contract with you.

In some cases, the company needs to process data to ensure that it is complying with its legal obligations. For example, it is required to check a successful applicant’s eligibility to work in Australia before employment starts.

We have a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows Gtechniq Australia to manage the recruitment process, assess and confirm a candidate’s suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims.

Your information may be shared internally for the purposes of the recruitment exercise. This includes HR, interviewers involved in the recruitment process and managers in the business area with a vacancy.

Gtechniq Australia will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. The Company will then share your data with former employers to obtain references for you.

You are under no statutory or contractual obligation to provide data to Gtechniq Australia during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.

Gtechniq Australia will occasionally add samples or literature to orders dispatched, however, we are conscious of the impact of direct marketing and therefore we choose carefully how often this happens.

From time-to-time we also collect data from people at shows and events, people who opt-in to hearing from us will be entered onto our newsletter mailing list, should they wish to be removed they can do so by unsubscribing to our monthly email.

Anyone, can choose to opt out of receiving direct marketing information from us at any time, through the ‘Unsubscribe’ link at the bottom of any Gtechniq email you receive, or by contacting the Gtechniq Australia Marketing Team – info@gtechniq.com.au

Where customers enter an online competition and their contact details are needed for delivery, these details are then deleted from our email addresses and social media accounts one month after the prize has been sent.

As mentioned in the introduction of this privacy notice. It is company policy that Gtechniq Australia does not share any personal or business information held with any third-party companies for marketing purposes.

The only details that may be shared are when a delivery is being made on our behalf to you through service providers such as Australia Post and Couriers.

We retain your personal information for no longer than is necessary for the purposes for which the personal information is collected. When determining the relevant retention periods, we will take into account factors including:

• legal obligation(s) under applicable law to retain data for a certain period of time;
• statute of limitations under applicable law(s);
• (potential) disputes, and;
• guidelines issued by relevant data protection authorities.
• Otherwise, we securely erase your information once this is no longer needed.

We retain your personal information for no longer than is necessary for the purposes for which the personal information is collected. When determining the relevant retention periods, we will take into account factors including:

• legal obligation(s) under applicable law to retain data for a certain period of time;
• statute of limitations under applicable law(s);
• (potential) disputes, and;
• guidelines issued by relevant data protection authorities.
• Otherwise, we securely erase your information once this is no longer needed.

Data held manually by Gtechniq includes:

–    Invoices and receipts
–    CVs
–    Credit card receipts
–    Email addresses and contact details
–    Human resources information

Gtechniq holds a strict manual data policy, all personal information that is not needed, is disposed of using a secure document destruction service.

All other personal paperwork is locked away, with limited access by senior members of staff. Gtechniq operates a clear desk policy whereby all paperwork should be cleared from a desk and locked away securely at the end of a working day.

We reserve the right to update this Privacy Notice at any time. We may highlight any changes to this statement in the News section of the website. You are advised to check our news section and review the data protection statement regularly to make sure you have seen any changes to this statement.

We know that your privacy is important to you. If you have a complaint, contact the Data Protection Officer at the address below.

Gtechniq Australia Pty Ltd
Unit 2
17 Templar Place
Bennett’s Green
NSW

2290

Australia

Or email: info@gtechniq.com.au